SECRETARY CHARACTERISTICS OF A GOOD SECRETARY

Student: Yajaira Mercado
I.C. 8038179
Subject: English V
Teacher: Aracelis Torres
School: 83 -Secretary
June 2015



CHARACTERISTICS OF A GOOD SECRETARY

Top 10 Qualities of a Great Secretary
1. Organized and detail oriented.

2. Puts the boss's and company's "best foot forward" since he/she will most likely come in contact with clients before the boss does.

3. Always answers the phone and greets visitors with a smile on his/her face and in his/her voice.

4. Has up-to-date skills and the ability to learn new skills and procedures with ease.

5. Knows when to keep his/her mouth shut and when not to. Doesn't quibble over the small stuff.

6. Listens well and presents solutions rather than dwell on problems.

7. Presents a professional appearance and attitude at all times. Doesn't bring personal problems to work.

8. Follows through quickly and efficiently with all tasks.

9. Terrific spelling and grammar skills, and knows how to interpret the boss's hieroglyphics!

10. Remembers the pressures the boss is under and doesn't bother the boss with every little problem.




CHARACTERISTICS  OF A GOOD
SECRETARY  UNIVERSITY


The role of Secretary of a Management Committee can be key to the efficient functioning of the Committee, particularly in organisations with few or no paid staff members. Below are some of the qualities, skills and knowledge which should be demonstrated by those carrying out this role.

The Office of the University Secretary supports the good governance and management of the University.

It does so by providing executive and administrative services to the University’s governing body the Senate and a number of Senate Standing Committees. Staff work in close co-operation with Academic Policy Services to support the academic governance of the University.

The Office manages the awarding of Honorary Degrees and Chancellor’s Medals.

The University Secretary provides advice on legislation and university policies, support to senior officers and members of Senate and Senate Committees and is also the honorary secretary to the Western Australian Rhodes Scholarship Selection Committee.

The Office of the University Secretary incorporates the Complaints Resolution Unit.
Imagen Secretary University





SECRETARY
CHARACTERISTICS OF A GOOD SECRETARY I SCHOOL

DISTINGUISHING FEATURES OF THE CLASS

Figure 1 secretary school
This is responsible secretarial work involving the efficient operation of a school main office or district department.  employees in this class independently perform a variety of complex clerical operations and minor bookkeeping functions.

The classification of School Secretary is distinguished from other clerical job titles by the responsibility for relieving the school principal or administrator of administrative detail and diversity of skills required. School Secretary I is further distinguished from School Secretary II by the location of assignment and level of responsibility.

The School Secretary I is typically assigned to a school building principal or small department within the district, whereas the School Secretary II is assigned to an executive school administrator or major district department which requires a greater diversity of skill.

Employees in this class are responsible for handling administrative details by arranging conferences and appointments, directing inquiries or problems to appropriate school officials and generally assisting the school principal or administration by relieving him or her of routine administrative tasks. Work frequently involves contacts with faculty, student, parents and visitors. Work is performed under general supervision with some latitude for making independent decisions in routine matters. Unusually important or complex assignments are reviewed in detail upon completion.



The Top Five Characteristics to Being a Good Executive Secretary

Behind every executive is an executive secretary who makes business happen. Executive secretary provide high-level administrative support, including preparing reports, handling correspondence and scheduling meetings. As of May 2011, the United States had 952,030 executive secretaries and assistants. The most effective share skills in communication, organization and technology. They also have sound judgment and understand the importance of teamwork.

Communication
Communication skills are the most important quality for an executive assistant. Assistants who speak and write well help shape a positive image of their company. Assistants write letters, memos and meeting minutes, so they need to know grammar, punctuation and spelling. They also speak with co-workers at all levels of the organization and with members of the public, so they must talk in clear and concise sentences. Executive assistants must listen to the needs of others. Assistants should give complete attention to what people say and ask questions to understand their concerns.
 
Figure 2 Secretary executive
Organization
The executive assistant’s job is fast-paced, with many responsibilities. It’s essential to stay organized and to manage time and workspace. An executive assistant must keep his executive’s calendar, tracking meetings and activities and scheduling conferences and business travel. Executive assistants also must prepare and organize reports, letters, presentations and other documents. When the executive has conflicting priorities, the executive assistant must balance those duties to make sure key projects meet deadlines.



The Characteristics a Good  Assistant Secretary President

The president's closest advisors work with him in the Executive Office. The president's main advisory body is his Cabinet - which he appoints - but the White House Office and the Bureau of Budget also have an important part to play in supporting the president.

The 1930’s and 1940’s witnessed a great growth in Federal bureaucracy. From this time, unelected officials from this bureaucracy have proved on occasions to be in competition with the president. Likewise, a president has to keep a close eye on the unelected Cabinet Secretaries who head each Executive department - virtually an impossible task due to the size of the Executive staff and the frequency with which these personnel have to be left to operate without someone metaphorically looking over their shoulders. Though those who head the Executive are hand picked by the president, he still needs as much skill in handling these people as he does with handling Congress.

One of the problems that a president faces, is how to get his staff to do what he wants them to do - they might have different priorities to the president once appointed to a position and no-one would necessarily know what interest group(s) influence individuals in the Executive office. The president is not the general of the Executive office with individuals who unfailingly obey his orders. The departments of the Executive office are meant to provide the president with speedy and simple responses to questions asked to it. This demand has increased over the years. But what if their answers are not what the president wishes to hear?

Figure 3 Secretary President




The Administrative Secretary

DISTINGUISHING CHARACTERISTICS
The Administrative Secretary classification is the advanced journey level in the administrative support series.

Figure 4 Secretary administrative
The Administrative Secretary classification is distinguished from the Secretary class in that incumbents in the Administrative Secretary class perform more difficult and complex administrative support tasks involving a thorough knowledge of the policies and procedures for their functional areas with a significant degree of independent judgment. Incumbents in the Administrative Secretary class are assigned significant responsibility for carrying out administrative and office secretarial duties, frequently of a complex, highly sensitive, and confidential nature in an assigned functional area, often in a rapidly changing environment. Incumbents may also lead a small number of staff and perform technical duties in support of assigned operations.
Secretary, Administrative



Secretary, Administrative
JOB DESCRIPTION
Job Summary: Under general supervision, performs administrative duties which include maintaining department accounts, compiling information and analyzing data, and preparing reports; coordinates activities of a department project or program; coordinates department computing and software resources, including web activities; prepares and processes correspondence, agendas, general papers, manuscripts, and/or publication materials; prepares purchasing and timekeeping information.



Secretary, Administrative

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES
May include any and/or all of the following:
Figure 5 secretary administrative

Prepares and processes confidential correspondence, reports, agendas, and general papers; composes and types routine correspondence, memos, letters, reports, etc.; processes exams, forms, schedules, contracts, grants, and general correspondence; prepares and edits papers, reports, agendas, and/or manuscripts for publication.

Maintains departmental databases, budgets, cash controls, and accounting and purchasing records; coordinates billing to departments; maintains accounts receivable database system; processes and maintains payroll and personnel records for staff and students; researches, gathers, and analyzes data.

Regularly coordinates the activities of a department project or program; coordinates department events; coordinates department computing and software resources, which may include a web page.

Arranges conferences and meetings; prepares and assembles materials; makes, confirms, and processes travel arrangements and expense reports; schedules appointments and arranges meetings;
 screens phone calls; maintains schedules and calendars; monitors inventory.

Video 1





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